FAQ Category: Common FAQs

A domicile is a person’s fixed, permanent, and principal home for legal purposes.

No, you will not be able to submit a “Change of Address” on the USPS website. You will need to fill out a physical copy of the “Change of Address” form at a local US Post Office. 

If you would like to know your Postage Account balance, you can email Dru at accounts@texashomebase.com. 

To add money to your Postage Account, you can either use our Postage Account page or you can email Dru at accounts@texashomebase.com with your request. 

We are obligated to forward any mail we receive for you for 6 months after your contract has ended if you have money left in your account. After that 6 month period, we will refund the remaining balance of your Postage Account.

Yes, your children can receive mail at your new address. Please let us know the names of your children on your contract and their mail will be sent to your forwarding address. If they will need separate forwarding instructions with each mailing, they will need a separate contract.

Yes, we can forward mail to every country that USPS, UPS, FedEx or DHL services will deliver to.

Yes, if we forward the mail to the same address each time. If there are separate forwarding addresses, then each person will need their own contract. To add your traveling companion to your contract, they will need to fill out a separate USPS 1583 form to send to Texas Home Base along with 2 forms … Read more

No, there is no extra charge for forwarding small packages. We will only charge your Postage Account for the actual shipping cost.